Our Service Guarantee
Yaolon always takes customer needs as the core and has established a full-cycle professional service system covering pre-sales, in-sales and after-sales stages.
Pre-Sales Service
In the pre-sales phase, we conduct in-depth research into customer requirements and target market characteristics, accurately match suitable products for customers, and provide systematic guidance on product usage and maintenance.
In-Sales Service
During the in-sales period, we provide real-time updates on production progress after order confirmation. Our professional technical team offers one-on-one technical consulting, verifies demand details with precision and delivers customized solutions.
After-Sales Service
For the after-sales service, we have built a 24/7 round-the-clock response mechanism to provide timely technical support for customers at any time. Meanwhile, we actively collect user feedback and market dynamics to drive product iteration and upgrading, continuously enhancing the user experience.
In terms of quality assurance, Yaolon adheres to the stringent production principle of "zero defective products". We have invested heavily in a full range of professional testing equipment, including engine dynamometers, chassis dynamometers, salt spray testers, tensile testing machines, automatic test benches, tank line test benches, three-wheeler road test benches and emission testing devices. Every single product undergoes a 100% inspection process. With strong technical strength and the business philosophy of integrity, Yaolon provides customers with product solutions that feature dual guarantees of quality and service.
To answer some of your questions
Are you a trading company or a factory?
We are an original factory located in Luoyang City, Henan Province, China, with 22 years of professional experience in the tricycle industry. We warmly welcome you to visit our factory!
How can I get to your factory?
Our factory is located in Zhufeng Industrial Park, Yuetan Town, Yanshi District, Luoyang City, Henan Province, China (Mainland). Please feel free to contact us for detailed navigation information.
What is your product range?
We specialize in the R&D, production, and sales of freight tricycles and passenger tricycles (including motorized and electric models), and also provide a full range of tricycle spare parts and accessories.
Can I get samples to check your quality?
Of course. The model, configuration, and price of the samples will be determined based on existing inventory. Specific sample arrangements can be discussed with our sales team.
Can you do design for me?
Of course. We can provide professional OEM customization services according to your specific needs. Simply tell us your design concept, technical parameters, or brand requirements, and our engineering team will assist you in developing a customized tricycle solution.
Where are your sales markets?
We not only hold a leading position in the domestic market, but also export to over fifty countries and regions worldwide, including Mexico, Chile, Peru, Bolivia, the Dominican Republic, Venezuela, Cameroon, Ghana, Senegal, and Cambodia.
What if I don't know how to install/assemble the tricycle?
First, we will provide assembly instructions for each tricycle. Second, we will provide electronic assembly diagrams. Third, our technical team will provide technical assistance and videos.
How do I apply to become a distributor?
We welcome potential partners to apply for exclusive distribution rights in designated regions. We will assess market potential and provide preferential support to qualified distributors, including highly competitive prices, promotional materials, flexible payment terms, and marketing campaign assistance. Please contact us for detailed application procedures.
